IMPROVING EFFICIENCY
Do More with Less
Everyone is expected to do more with less, but most of us don’t know how. ReGeneration Resources uses business process mapping and six levers of efficiency to help organizations maximize their efforts. We’ve helped organizations save hundreds of thousands of dollars and improve customer service. If you struggle to do more with less, let us show you how to succeed.
A nickel ain't worth a dime anymore.
Yogi Berra
CASE STUDY
Vermont Office of Child Support
The Challenge
How to help a state agency with antiquated IT, a lack of business metrics and no identified process owners to increase efficiency?
The Story
We identified five processes most in need of improvement and designed high-level process maps that highlighted their inefficiencies. We then designed detailed “As-Is” (current) and “To-Be” (future) process maps for each process.
The Outcome
- The client’s ROI for the first year was over sixfold, totaling a minimum of $450,000 in annual savings.
- Our interactive process generated many suggestions for redesign from the client’s staff, thus increasing their buy-in to the proposed changes.
- Our change management assessment provided the Agency with a comprehensive, but easily understandable, plan. The client took this plan, and even before the project was completed, began implementing process improvement initiatives and removing resistance to change.
“Greg Hessel facilitated a series of organizational design meetings with a mixed group of artists and administrative staff in a rapidly growing and changing community arts education organization. Greg’s work with the Director and the group was challenged by mixed levels of apprehension about the current state of the organization and its impact of change on their voice in the organization. Greg very effectively gave the process enough flexibility to encourage open and honest communication and enough controls to get the work done within seven meetings. Greg is an outstanding facilitator who quickly understands and gets the participants to address the organizational and group dynamics for the purposes of achieving the intended goals. His work with our group was successful in achieving the primary goal of building an organization design for the future and in achieving the secondary goal of improving understanding and appreciation for individuals in the organization.”
Carol Batchelder
Executive Director
MoCo Arts, Keene, NH
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